FAQ

Here's a list of frequently asked questions and their answers! As always, please feel free to reach out if you have any other questions - yuliniprints@gmail.com - you can also reach out on Instagram @yuliniprints

  1. How long is your processing time?
    Processing time is currently 3-5 days! Please remember that custom items are handlettered with love, so they may take a little extra time <3
  2. Can I cancel my order?
    Due to the handmade nature of these items, cancellations are not accepted.
  3. Can I return my item for a refund or get an exchange?
    Due to the handmade nature of these items, returns and exchanges are not accepted. I offer what I believe to be high quality items and aim to send out the best possible product to you. If your item is damaged or defective in some way, or if you are not satisfied with the quality of your item, please do reach out via email. These situations will be evaluated on a case-by-case basis. 
  4. Do you take custom orders?
    Yes! I would love to work with you to create a custom design. Please note that my specialty is handlettering, but I am more than willing to find artwork that fits your style if the custom piece requires it.